There Can Be Only One Priority

Priority means “most important.” Since we can’t be limited to only one thing, the most important thing, we’ve created the plural form, “priorities,” which is a contradiction in itself. Not understanding your priority will keep you from accomplishing, or becoming, all you aspire to. 

The world we live in doesn’t understand the concept of priority.

Take airlines for example. They have Priority Zone 1 boarding. But they give it to all their frequent flier program participants, anyone with their airline credit card, and those who purchased upgraded boarding pass. When boarding for Priority Zone 1 is called,

The Help People Want With Problems

I’m a fixer. Bring me a problem and I’ll give you a solution. The trouble is, people don’t always want my solutions. Even when they think I’m probably correct, they will go ask someone else. The reason is, they are looking for another kind of help.

The Help People Want With Problems

When people ask for help, it can be interpreted as a request for

It Makes Sense, Until You Think About It

A lot of things we do make sense, until we think about them. It turns out what appears to feel quite logical doesn’t always hold up under closer scrutiny. Here’s how to spot your faulty thinking, and fix it.

A friend of mine mentioned he was limiting his income for the next couple of years so he could receive financial aid for his children’s university fees. My plan was to

Peter Drucker On The Most Important Thing In Communication

Peter Drucker is known as the Father of Management, influencing modern management practices more than anyone else through his extensive writing and teaching. I’m intrigued by what he said about communication: “The most important thing in communication is hearing what isn’t said.” Here are two ways to practice hearing what isn’t said. 

Listen

In Managing the Non-Profit Organization, Drucker outlined basic leadership competencies: “As the first such basic competence, I would put

Coaches, You Matter. Get Personal On Your Website

Many coaches, as well as consultants, small nonprofits, and solo-penuers try to project a larger image to potential clients by writing in the 3rd person voice of their company. They try to hide that it’s just them. This is a mistake. Potential clients want a relationship with a person, not a company, so get personal to win more clients.

When I began coaching I came up with a name that sounded big and authoritative, Creative Results Management. I then set to work creating a website written in the 3rd person voice of the company, “we” this and “we” that.

The problem was

Want A Better Answer? Ask A Better Question!

Answers are very much based on the question asked. Some questions will produce shallow – not insightful – answers, while other questions will open up new possibilities and paradigm shifts. If you want a better answer, you have to ask better questions. Here’s how.

Much of the work I do with leaders is helping them to listen and ask good questions. Why? Because good questions are a best way to initiate innovative change – in people, processes, and products.

Once leaders begin to get curious and ask more questions, they often don’t

The Most Important Leadership Trait You Need To Succeed

I’ve long suspected that the most important leadership trait you can have is curiosity. A Price Waterhouse Cooper study now confirms it. Here’s why curiosity is so valuable and how you can become more curious.

A nonprofit president told me how his organization went from fully funded to financial crisis in a matter of days. The organization raised several million dollars a year to support it’s programs and services. They had

The Most Powerful Thing You Can Say—Is Nothing

Most leaders are skilled communicators. By that I mean they are good talkers. Communication is so much more than words. Sometimes the most powerful thing a leader can say—is nothing. Silence has a habit of revealing meaning. 

The ability to speak effectively is a strength worth developing. Through words, I help people learn, grow, and achieve results. I teach groups and lead workshops by telling stories and explaining. I coach individuals by asking questions. I lead my organization by casting vision, encouraging, and directing.

However, in my desire to communicate effectively, it’s easy to over-rely on words. A well-placed pause or an extended silence, especially after a powerful question, can