We all mess up from time to time – we say the wrong thing, fail to fulfill a commitment, or make the occasional bad decision. We worry about messing up, but no one expects you to be perfect. It’s how you respond to your failures that builds or breaks trust with those around you. Here’s how to strengthen relationships after messing up.
Compare the responses of these two leaders who messed up:
Vivian had the responsibility to find the location and negotiate the price of the venue where we would hold an event. Two months before the event,
Your colleague walks into your office and asks for your advice. You want to use a coaching approach but know that you can’t have a full-on coaching conversation. What do you do? Go undercover. Be an Undercover Coach. Here’s how.
I love the clarity that comes with a well-defined coaching relationship. I know, and the other person knows, we’re coaching. We know I’ll ask probing questions and they’ll do most of reflection and talking.
You are not likely to have a defined coaching relationship with your co-worker, your teenager, or your boss. How do you use coaching skills in your day-to-day
I like to go fast. I like a fast-paced schedule with a lot of action and results. Fast has its place, but sometimes you have to slow down to see what you can’t see going fast. I’ve found productivity has more to do with going slow than going fast. Here’s how to slow down to go far.
Fast Ignores Tough Questions
For a few years, I was traveling 110 nights a year for work and another 20-30 nights with my family. And I was running
What’s your Leader UX? User experience (UX) is now top priority in product and e-commerce design. Leaders need to prioritize their own Leader UX too. Here’s how.
As technology increases and products become more complex, that same complexity will scare away customers unless they can easily figure out how to
If you want to grow your results by 10% or 20%, you can just work harder, be more disciplined and efficient. If you want to double your results, you can’t do more of the same, you have to be different. Here’s how.
In 2015, my organization had its best year ever. We trained more people and made a deeper impact in their lives. Finances were strong. Work-life balance of our team was healthy. Wonderful!
I wanted us to make a even great impact. So, at the beginning of 2016 I set
Society says men should be strong, independent, and unemotional. When it comes to getting help, men are far less likely than women to turn to a counselor. Yet, guys are willing to engage with a coach. Here’s my take on why.
Just 25% of counselors* and only 30% of counseling clients are men. That doesn’t mean that women need it more, only that they are more open to counseling than men are. Keep these number in mind and look at how men relate to coaching.
With coaching the percentage of men involved shifts upward. A recent study by
So you want to become an amazingly effective coach. There’s only one way to get there – practice! The trick is in practicing the right things. I’ll show you the best ways to practice coaching.
Coaching is a skill. Actually, it’s a set of skills all used at the same time. Learning to coach effectively is like learning any skill, you’ve got to practice.
The hard part is you’ve got to practice the right things. If you practice mistakes, those mistakes will become
The other day I heard Jason Fried, the CEO of project software Basecamp, talk about productivity. He said, “Your company needs to be your best product, because it is the product that makes everything else.” As a result, he is spending the majority of his time working on his organization, not it’s products. This challenges me!
The organization, to me, is a tool to create, launch, and manage our products and services (our training and resources). I want to spend as little time and energy as possible working on